IT Infrastructure & Hardware Management:
- Ensure stable and efficient hardware and network infrastructure.
- Maintain and manage network systems, servers, storage, and backup solutions for business continuity.
- Oversee IT asset management, including PCs, laptops, barcode scanners, printers, and production-related IT systems.
- Lead IT procurement, working with vendors to acquire cost-effective hardware, software, and service solutions.
- Monitor IT system uptime, troubleshoot technical issues, and implement preventive maintenance schedules.
Software & Applications Management:
- Ensure smooth operation of enterprise software, ERP systems, and manufacturing-related applications.
- Collaborate with departments to analyze business needs and develop IT solutions to optimize processes.
- Lead the implementation, testing, and integration of new software solutions.
- Provide user training and technical support for software applications.
Information Security & Compliance:
- Develop and implement IT security policies to protect company data and networks.
- Monitor cybersecurity risks and deploy necessary security solutions such as firewalls, anti-virus, and access controls.
- Ensure compliance with data protection regulations and industry security standards. Secure critical data related to intellectual property, client information, and supplier contracts.
- Perform regular security audits, penetration tests, and vulnerability assessments.
- Implement disaster recovery and business continuity plans to safeguard operations.
IT Operations & Controls:
- Establish and enforce IT governance frameworks and best practices for the organization.
- Ensure IT systems comply with legal and regulatory requirements.
- Monitor and manage IT budgets, procurement, and resource allocation.
- Establish system controls and monitoring mechanisms for performance optimization.
Team Leadership & Communication:
- Build and lead an effective IT team, ensuring proper succession planning.
- Provide technical guidance, mentorship, and training for IT staff.
- Conduct regular meetings with management and departments to discuss IT-related strategies.
- Communicate IT updates, policies, and security best practices across the organization.
IT Support for Manufacturing & Production Systems:
- Support automation and digitalization of production processes.
- Ensure seamless operation of warehouse management systems.
IT Asset & License Management:
- Track IT hardware and software assets across multiple locations (factory, warehouses, sales office).
- Ensure software licenses, ERP subscriptions, and cybersecurity tools are up to date.
- Optimize IT budget allocation by evaluating software renewals, hardware upgrades, and cloud computing costs.
- Implement remote monitoring and control solutions for IT infrastructure.
IT Support & Helpdesk Services:
- Establish an IT helpdesk system to handle support tickets efficiently.
- Provide IT support across departments (production, logistics, sales, finance, HR, etc.).
- Train employees on IT best practices, including cybersecurity awareness.
- Monitor and improve end-user experience with IT systems.
Working conditions:
- Workplace: 08 Phan Dinh Giot, Ward 2, Tan Binh dist., HCMC.
- Working hour: 08:30 - 18:00 (Monday - Friday).
- Bachelor’s or higher degree in Computer Science or related discipline or comparable experience
- From 05 years of experience in same position for big size manufacturing companies
- In depth knowledge of Infrastructure such as servers, storage, Hardware Management; Software & Applications Management; Cybersercurity and networking components
- Exceptional intellectual and analytical curiosity with proven capability to strategically problem-solve using advanced qualitative analytical skills
- Excellent organizational and time management skills
- Excellent communication in both Vietnamese and English, customer service skills, strong analytical skills, strong documentation/written communication skills, prioritize and multi-tasking and ability to work well in a collaborative teaming environment
Benefits:
Bonuses & Rewards
1. Annual bonus
2. Annual performance bonus
3. Mid-Autumn bonus
4. Absenteeism bonus
5. Reward for Outstanding employee/dept
Financial & Insurance Benefits
6. Insurance pay on total salary
7. No interest loan for emergent needs
Gifts & Personal Support
8. Free products
9. Marital/Funeral/Sickness support
10. Birthday gift
11. Int'l Women day's gift
12. Children day's gift
13. Year-end gift
Team Activities & Training
14. Touring trip/Touring fee
15. Training on the job
